Terms of use

Terms of Use

Effective Date: 1 October 2026

1. Introduction

Welcome to agriorg.in, operated by Pro Organic Agri Private Limited (“Company”, “we”, “our”, or “us”).

These Terms of Use govern your access to and use of our website, including browsing, account registration, product enquiries, online purchases, and related services.

By accessing or using this website, you agree to these Terms of Use and the applicable policies published on our website. If you do not agree, please discontinue using the website.

These terms are subject to applicable Indian laws and do not exclude any consumer rights that cannot legally be waived.

2. About the Company

Company Name: Pro Organic Agri Private Limited
Location: Tamil Nadu, India
Website: https://agriorg.in

Customer Support Email: [Insert official email address]
Contact Number: [Insert official telephone number]
Registered Office: [Insert complete registered office address]

Please refer to our Contact Us page for verified contact information.

3. Eligibility to Use the Website

You may use this website only in compliance with applicable law.

If you are purchasing products on behalf of a business, institution, or another person, you confirm that you are authorized to act on their behalf.

Where a user is a minor, purchases and other legally significant activities must be undertaken with the involvement or authorization of a parent, guardian, or other legally authorized person, as required by applicable law.

4. Website Information and Product Descriptions

We aim to provide accurate and useful information about our products, including descriptions, prices, packing sizes, intended applications, and usage instructions.

However, product information may be updated from time to time. Images are provided for identification and illustration, and minor differences in appearance or packaging may occur where appropriate.

Customers should read the product description, label, safety precautions, storage requirements, and instructions before purchasing or using a product.

If you identify a material error in a product listing, please contact us for clarification before placing an order.

Nothing in this section permits misleading descriptions, omission of material information, or any other practice prohibited by applicable consumer protection law.

5. Agricultural Products and Usage Responsibility

Agricultural products may differ in their suitability depending on the crop, soil conditions, climate, application method, dosage, and other circumstances.

Customers must follow the applicable product label, approved directions, safety precautions, and relevant regulatory requirements.

Unless expressly stated and adequately supported, information on this website should not be interpreted as a guarantee of a particular crop yield, pest-control result, disease-control result, or financial return.

Customers should not mix products, alter recommended application rates, or use products for purposes inconsistent with their labels or applicable approvals.

Where specialist advice is necessary, customers should consult an appropriately qualified agricultural professional.

6. Plant-Based Products

Plant-based products may have different intended uses, specifications, and handling requirements.

Customers should review the product description and label to determine whether a product is intended for agricultural, industrial, food, or another application.

A product must not be consumed or used on humans or animals unless it is specifically intended and legally permitted for that use.

No medicinal, disease-treatment, preventive-health, or therapeutic claim should be inferred unless the claim is expressly supported and legally permitted for the particular product.

7. Product Availability and Pricing

Product availability, pricing, offers, and packing options may change from time to time.

The applicable price, taxes, delivery charges, and other disclosed costs will be presented during the purchasing process, where applicable.

If a material pricing or listing error is identified, we will take appropriate steps in accordance with applicable law. If an order cannot be fulfilled, we will inform the customer and arrange any refund required.

We reserve the right to discontinue products or modify product listings, subject to existing contractual obligations and applicable law.

8. Orders and Order Acceptance

Submitting an order constitutes a purchase request.

An order may be subject to verification of product availability, payment status, delivery details, and other relevant information.

An automated order acknowledgement does not necessarily mean that the order has been finally accepted or dispatched.

If an order is declined or cannot be fulfilled after payment, any refund due will be handled in accordance with our Refund and Returns Policy and applicable law.

Customers are responsible for providing accurate contact, billing, and delivery information.

9. Payments

Payments may be accepted through the payment methods displayed at checkout.

Payments may be processed by third-party payment gateways, banks, or payment service providers under their applicable terms and privacy policies.

Customers must not share their UPI PIN, banking password, card PIN, or one-time password with anyone claiming to represent the Company.

Orders may be subject to payment confirmation before dispatch.

10. Shipping, Cancellation, Returns and Refunds

Delivery arrangements, estimated delivery periods, cancellations, returns, replacements, and refunds are governed by the relevant policies published on our website.

Please read our:

  • Shipping and Delivery Policy
  • Refund and Returns Policy
  • Privacy Policy

Delivery estimates are subject to circumstances such as product availability, courier operations, weather, transport interruptions, and other factors beyond reasonable control.

Nothing in this section removes any remedy available to consumers under applicable law.

11. User Accounts and Security

If account registration is available, you must provide accurate information and take reasonable steps to protect your login credentials.

You are responsible for activity conducted through your account, subject to applicable law.

Please notify us promptly if you suspect unauthorized access or misuse of your account.

We may restrict access to an account where reasonably necessary to investigate suspected fraud, security threats, or violations of these terms, subject to applicable law.

12. Acceptable Use

You agree not to:

  • Use the website for unlawful, fraudulent, or misleading purposes.
  • Provide false information or impersonate another person.
  • Attempt unauthorized access to the website, its systems, or another user’s account.
  • Introduce malicious code, interfere with website operations, or compromise security.
  • Copy, reproduce, distribute, or commercially exploit website content without permission, except where permitted by law.
  • Use website content to mislead customers or make unsupported claims about products.

We may take reasonable steps to protect the website and its users against misuse.

13. Intellectual Property

Unless otherwise indicated, website content, including text, logos, graphics, photographs, product descriptions, and design elements, may be owned by or licensed to Pro Organic Agri Private Limited or the relevant rights holder.

You may view and use the website for personal, informational, or legitimate purchasing purposes.

You must not reproduce, modify, publish, distribute, or commercially exploit protected content without the required authorization, except where permitted by law.

Nothing in these terms transfers ownership of intellectual property to website users.

14. Third-Party Services and Links

The website may provide links to third-party services, including payment gateways, courier services, and external websites.

Such services may operate under their own terms and privacy policies.

We are not responsible for independent third-party content or practices except to the extent responsibility is imposed by applicable law.

15. Privacy and Personal Information

Our collection and use of personal information are explained in our Privacy Policy.

By using the website, you acknowledge that personal information may be processed as described in that policy and in accordance with applicable data protection law.

Where consent is required, it will be obtained as prescribed by law. Consent may be withdrawn in accordance with applicable legal requirements.

16. Disclaimer

The website and its content are provided for general information and online purchasing purposes.

To the extent permitted by law, we do not guarantee uninterrupted website availability, error-free operation, or that every item of information will remain current at all times.

Product suitability and results may vary according to conditions of use and other relevant factors.

Nothing in these terms excludes a statutory warranty, consumer remedy, or other protection that cannot lawfully be excluded.

17. Limitation of Liability

To the extent permitted by applicable law, the Company will not be responsible for losses arising solely from improper product use, failure to follow applicable instructions, inaccurate information supplied by a customer, or unauthorized use of the website.

This section does not exclude or limit liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights and liability for obligations that cannot legally be disclaimed.

18. Indemnity

Where permitted by law, users may be responsible for losses or reasonable costs directly arising from their unlawful use of the website, fraud, or infringement of third-party rights.

This section does not impose liability on consumers for exercising their lawful rights or restrict remedies available under applicable law.

19. Suspension or Termination of Access

We may suspend or restrict website access where reasonably necessary to address security threats, suspected fraud, unlawful activity, or serious breaches of these terms.

Any such action will be subject to applicable law and relevant contractual obligations.

20. Force Majeure

Delays or interruptions caused by events beyond reasonable control, such as natural disasters, floods, fire, transport disruption, public emergencies, or interruptions to essential services, may affect website operations or order fulfilment.

We will take reasonable steps to address such circumstances and communicate material order-related developments where appropriate.

This provision does not remove refund obligations or other rights required by applicable law.

21. Changes to These Terms

We may update these Terms of Use to reflect changes in our website, products, business practices, or applicable laws.

The revised terms will be published on this page with an updated effective date.

Changes will not retrospectively remove rights that customers are entitled to under applicable law or override existing obligations where such changes are not legally permitted.

22. Governing Law and Dispute Resolution

These Terms of Use are governed by the laws of India.

Disputes will be addressed through appropriate communication and lawful dispute-resolution procedures.

Nothing in these terms prevents a consumer from approaching a competent consumer commission or other authority where permitted by applicable law. Any jurisdiction clause will operate subject to mandatory legal requirements.

23. Contact Us

For questions concerning these Terms of Use, products, orders, or website services, please contact:

Pro Organic Agri Private Limited

Website: https://agriorg.in

Contact Us

Last updated: 13 October 2026

Pro Organic Agri Private Limited — Connecting Agriculture, Nature and Innovation.

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